Shipping Policy — Vanyam Naturals
Effective Date: September 2026
At Vanyam Naturals, we carefully pack our products to ensure they reach you safely and in good condition. This Shipping Policy explains how orders are processed, dispatched, and delivered.
1. Order Processing
Orders are processed after successful order confirmation and payment, where applicable.
We generally aim to process and dispatch orders within 2–4 business days.
Processing may take longer during:
- Weekends and public holidays
- Sales or promotional periods
- High-volume order periods
- Unforeseen operational circumstances
2. Delivery Time
After dispatch, delivery generally takes approximately 3–7 business days, depending on the delivery location and courier service.
Delivery times are estimates and are not guaranteed. Remote locations may require additional delivery time.
3. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before the order is placed.
Shipping charges may vary depending on:
- Delivery location
- Order value
- Product weight
- Promotional offers
- Shipping method
Any free-shipping offer will be subject to the conditions specified on the website at the time of purchase.
4. Delivery Areas
We aim to deliver Vanyam Naturals products across available serviceable locations in India.
Delivery availability may depend on the courier service and the PIN code provided during checkout.
If a location is not serviceable, we may contact the customer and provide an appropriate alternative or refund, where applicable.
5. Order Tracking
Where tracking is available, customers may receive tracking information after their order has been dispatched.
Customers should use the tracking information provided to monitor the progress of their shipment.
6. Incorrect Address or Contact Details
Customers are responsible for providing accurate delivery information, including:
- Full name
- Mobile number
- House/flat number
- Street/locality
- City
- State
- PIN code
Vanyam Naturals is not responsible for delivery delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete information provided by the customer.
7. Delayed Delivery
Occasionally, deliveries may be delayed due to circumstances beyond our reasonable control, including:
- Severe weather
- Natural disasters
- Transportation disruptions
- Courier delays
- Public holidays
- Government restrictions
- High-volume periods
- Other unforeseen circumstances
We will make reasonable efforts to assist customers in tracking delayed shipments.
8. Damaged Package
If your package appears damaged at the time of delivery, please take photographs/videos of the package before opening it, where possible.
If the product inside is damaged, leaking, or otherwise compromised, contact us as soon as possible with:
- Order number
- Customer name
- Mobile number
- Photographs/videos of the package
- Photographs/videos of the damaged product
Please refer to our Return & Refund Policy for information about replacements and refunds.
9. Failed Delivery
If a delivery attempt fails because the customer is unavailable, the address is incorrect, or the customer refuses/does not accept the shipment, the courier may make additional delivery attempts or return the package to us.
Additional shipping charges may apply if re-shipment is required due to circumstances attributable to the customer.
10. Delivery Confirmation
An order may be considered delivered when the courier’s tracking system records successful delivery to the address provided by the customer.
If you believe an order has been incorrectly marked as delivered, please contact us promptly so that we can investigate with the delivery partner.
11. Contact Us
For questions regarding shipping, delivery, or an existing order, please contact:
Vanyam Naturals
Phone: 9704104069
Website: vanyamnaturals.topiko.com
Vanyam Naturals — Bringing Back the Goodness of Our Traditions.